Nickle Hearth Tidy

Important Delivery Information

Delivery is charged per pallet. If your order contains more than one pallet delivery, we may need to contact you for the additional delivery charges.

Please note: our deliveries either need to be signed for, or given clear instructions on where deliveries can be left. Delivery is to kerb side only. If you require delivery on a set day, or you will not be available to sign for the delivery, please inform us by the 'special instructions for seller' section before checkout, or give us a call on 028 895 41116. For more shipping information, please see our delivery information page.

Delivery Charges

Free delivery on all bulk orders

Fire Pits & BBQs

Please note that lead time on Fire Pits & BBQs is currently 2-3 weeks due to high demand.

Wholesale Delivery and Terms

Delivery Available Across the UK and Ireland

Surefire offers flexible delivery for wholesale orders, with coverage throughout the UK and Ireland. Offshore Islands delivery is available by request.

• Ireland: Delivery included


• Other Regions: For each pallet delivery, please select the appropriate delivery option at checkout. Delivery cost depends on the destination and the size of the order.


• Full Lorry Loads: For bulk orders, we offer delivery by full lorry loads, ideal for large-scale stocking and distribution. Contact us to discuss pricing and logistics for full-load deliveries.

Terms & Conditions of Sale

• Ireland: Orders placed by 1 pm Monday–Thursday are typically delivered within 7 working days.


• England, Scotland, and Wales: Standard delivery time is within 7 working days (excludes Bank Holidays). Friday and weekend orders are generally dispatched on the next working day.


• Specific Delivery Day: If a specific delivery day is required, please contact us or leave a note on your order, and we will make every effort to accommodate.

For urgent needs, next-day delivery may be available in some areas. For a specific time slot, an additional charge applies. Our driver will attempt to call approximately 30 minutes before delivery.

• Minimum Access Requirement: Delivery sites must be accessible to a rigid body truck with a 32-foot length. If a tail lift is needed, delivery surfaces must be tarmac or concrete, as our driver can only manoeuvre pallets on these surfaces.

Please contact our Sales Team with any special requirements or to discuss options for full lorry load deliveries.

Completion of your order constitutes acceptance of these Terms & Conditions of Sale.